Mark Friedrich | Director, Operational Planning

Mark has close to forty years in the business of providing operational criteria and planning to major theme parks around the globe. His previous projects include attractions at Disneyland California, Disneyland Paris, Walt Disney World, Hong Kong Disneyland, Tokyo Disneyland, and Tokyo Disney Sea. Most recently Mark provided operational planning for the Happyland Vietnam theme park as a member of the ProFun team.

Any aspect of a theme park that a guest or cast member comes in contact with, Mark has collaborated with designers to provide the safest, most efficient, and cost effective design, all while maintaining the highest level of show quality and storytelling.

Although Mark has experience in all aspects of operational planning such as Merchandise, Foods, Area Development, Back of House, Main Entrance, and Fire and Security, his particular area of expertise is attraction ride systems. With over 50 major attractions and numerous smaller ones behind him, Mark has been involved in the process from early development to final operation, and beyond into post opening fine-tuning.

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